Ivyn Dallas

Once your order is complete, a confirmation email will be sent to the email address you provided at checkout. If you haven’t received the confirmation email, please check your spam folder. You can also track your order on our “Track Your Order” page.

You have 30 days from the date you receive your order to request a return. Refunds will not be accepted after 30 days, regardless of the reason.

If you wish to return an item, please contact us. Provide your order details, including the order number and the reason for the return. Be sure to take a photo of the product and attach it to your message.

Once we receive your return request, we will contact you via email with instructions on how to proceed.

When you are ready to ship your return, send your package to the shipping address provided in our email. Make sure the order number is clearly printed on the shipping label.

Use a tracked and insured shipping method for your return package. Keep the shipping receipt until you receive your store credit.

Please note that we do not cover return shipping costs. We are not responsible for returns that are lost or stolen during transit.

If you experience any issues or have questions, visit our contact page to connect with our support team. We’re here to assist you promptly!

We’ve made it simple and secure for you to pay. You can use Amex, Maestro, Visa, MasterCard, Apple Pay & Google Pay, whatever works best for you.